A 911 dispatcher in Indiana, is being praised by her bosses after taking the time to help a young caller with his homework.
TheThings recently reported about a seven year old who called the cops on his parents when he was gifted snow pants for Christmas. This 911 caller needed help with his Math homework and the dispatcher stepped in.
Antonia Bundy, who works for the Lafayette Police Department, answered the call earlier this month from the boy who told her he “had a really bad day” and had “tons of homework." In the audio recording posted to the department's official Twitter account on Friday, Bundy is heard calmly working with the caller who was dealing with a math emergency.
"I had a really bad day, and, I just don't know," the boy said at the start of the Jan. 14 call.
Our dispatchers never know what the next call might be.They train for many emergency situations, homework help is not one they plan for. We don't recommend 911 for homework help but this dispatcher helped a young boy out and brightened his day.@PoliceOne @apbweb @wlfi @WTHRcom pic.twitter.com/w3qCYfJP7O— LafayetteINPolice (@LafayetteINPD) January 25, 2019
Bundy asked him what happened at school that made him have a bad day. The boy then informs her that he has "tons of homework." As it turns out, the boy, who has not been identified, needed help with fractions. Bundy helped him solve the math problem that he was having trouble with.
Afterward, he thanked her and apologized for calling her, and added that he had really needed that help. Lafayette Police Sgt. Matt Gard told NBC News on Monday that Bundy, who has been a dispatcher with the department since April 2016, is "a very hard worker."
"She’s always very dedicated to what she does," he said.
Dispatchers receive hundreds of calls a day, Gard said, adding that the Jan. 14 call happened to come at a time of day when the department's dispatch center was not very busy. He added that, in the past, they have received their fair share of strange requests but a caller asking for help with their homework is a first for the department: "But this situation of calling asking for homework help — I’ve been in law enforcement for 13 years and I don’t know I’ve ever heard of this happening."
Gard said the call was placed from a cell phone that is only able to call 911. While the department does not recommend calling 911 for homework help, Gard told NBC News, they are glad that Bundy was able to help the young boy who was having a hard time.